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Ordering FAQ
    1. How do I purchase.
    2. How do I get my software?
    3. Can I get my money back if I don't like the product?
    4. I have ordered a product but I have not received anything...
    5. How long does it take?
    6. May I use the applet/servlet in more than 1 site?
    7. Can I buy the source code?
    8. May I modify the source code?
    9. May I redistribute the source code?
    10. May I redistribute the compiled classes?
    11. Is it possible to agree a different license type?
    12. Does the price include updates and support
How do I purchase.

You can order our products by credit card consert.net/shop.
We don't collect your credit card number, you will be transferred to a specialized secure payment processor.
We strongly recommend the use of a credit card, because it is cheaper and faster for both sides.
For other payment methods click here

How do I get my software?

The software will be available for download at consert.net/shop.

Can I get my money back if I don't like the product?

No, you cannot cancel your order once we have sent the software. Please understand that there is no way for us to know if you are going to be honest. You could cancel your order and keep on using the registered software.

On the other hand we provide evaluation versions of all our products so that you can test it before you buy.

 

I have ordered a product but I have not received anything...

contact us, so that we can check if your product has been sent. A common reason for this problem is that some e-mails servers reject big e-mails. Check if your will server is able to receive e-mails larger than 500 Kb.

 

How long does it take?

It normally takes between 1 and 12 hours to deliver a product. If you order on weekend it may take up to 48 hours. There are exceptions to this rules, for example, orders are sometimes manually reviewed to prevent fraud.

May I use the applet in more than 1 site?

No, one license entitles you to use the applet in just one server (web site). See the license agreement.

 

Can I buy the source code?

Yes. See the license agreement.

 

May I modify the source code?

Yes, you may modify the original source code, but you may not remove the license agreement from the source code. You may not copy and paste the source code into an external file either. See the license agreement.

 

May I redistribute the source code?

No, you may not redistribute the source code, even if you have modified it. See the license agreement. Contact us if you need to redistribute the source code.

 

May I redistribute the compiled classes?

See the license agreement.

 

Is it possible to agree a different license type?

Yes, tell us what you need.

 

Does the price includes updates and support.
  • Yes, during the first 6 months you can request new versions of the product free of charge.
  • Yes, the price includes support per e-mail during 6 months.